
Customer Acquisition Funnel 2026: Stages, Metrics, and Optimization
In 2026, customer acquisition will never be more challenging for sustainable business growth. As per the reports, the cost to acquire new customers has increased by 222% over the past 8 years, combined with increases in advertising expenses, increased competition for customers, and constantly changing consumer behaviours, putting pressure on marketers. At the same time, the marketing environment is changing rapidly. Today, brands face many challenges as customers engage with many online and offline channels, on many devices and touchpoints,






